Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly: name, email, phone number, organization details, and any data you enter into the Platform (member records, financial data, attendance records, etc.). We also collect usage data including IP addresses, browser type, and interaction patterns.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related notifications
  • Send service updates and administrative messages
  • Respond to support requests
  • Analyze usage to improve our services

3. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard security measures including HTTPS, hashed passwords, and access controls. We conduct regular security reviews of our infrastructure.

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating the Platform (hosting, analytics), subject to strict confidentiality agreements. We may disclose data if required by law.

5. Your Rights

You have the right to:

  • Access and receive a copy of your data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your organization data
  • Withdraw consent for optional communications

6. Cookies

We use essential cookies for authentication and session management. These are strictly necessary for the Platform to function. We do not use third-party advertising cookies.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, data is permanently removed within 90 days. Backups are purged on a rolling schedule.

8. Children's Privacy

The Platform is designed for organizations, not individual children. Organizations are responsible for ensuring compliance with applicable child data protection laws when storing minor members' information.

9. Contact

For privacy-related inquiries, contact our Data Protection team at privacy@nxiora.com.